TERMS AND CONDITIONS

Last updated: September 21st, 2026

Welcome to Willow & Water Head Spa. These Terms and Conditions ("Terms") govern your use of our website, www.willowandwaterheadspa.com, and your relationship with Willow & Water Head Spa as a guest. By using our website or booking a service, you agree to these Terms.

Our Services

Willow & Water Head Spa offers head spa rituals and related scalp and wellness services. Our services are designed for relaxation and wellness purposes. They are not medical, dermatological, or corrective treatments, and are not a substitute for professional medical advice, diagnosis, or treatment. If you have a specific medical scalp or skin concern, please consult a licensed physician or dermatologist.

Appointments and Guest Policies

All appointments are subject to our Guest Policies & Appointment Guidelines, including our cancellation, late arrival, deposit, membership, and refund policies, available on our Book Now page. By booking an appointment, you agree to these policies in full.

Eligibility and Minors

Our website and services are intended for individuals 18 years of age or older. Guests under 18 require the consent of a parent or legal guardian, and additional conditions may apply as described in our Guest Policies.

Website Use

You agree to use our website only for lawful purposes. You may not use our website in any way that could damage, disable, or impair it, or interfere with any other party's use of it.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Willow & Water Head Spa unless otherwise noted, and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written permission.

Gift Cards and Memberships

Gift cards and memberships are subject to the specific terms provided at the time of purchase, as well as our Guest Policies. Gift cards and memberships are not redeemable for cash except where required by law.

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Willow & Water Head Spa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, or from any reaction, allergy, or adverse effect related to a service, except as otherwise required by law. This limitation does not affect any liability that cannot be excluded or limited under applicable law.

By receiving a service, you acknowledge and agree to the liability release and assumption of risk terms outlined in our service waiver, which you will be asked to review and sign prior to your appointment.

Indemnification

You agree to indemnify and hold harmless Willow & Water Head Spa, its owners, and staff from any claims, damages, or expenses arising from your misuse of our website, violation of these Terms, or failure to disclose relevant health information prior to a service.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate courts of Montgomery County, Texas.

Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Willow & Water Head Spa
123 Blue Heron Dr. Ste. 104F
Montgomery, TX 77356
hello@willowandwaterheadspa.com
936-235-3999